1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

When you create an account or use Brike, we may collect personal information, such as:
• Name
• Email address
• Phone number
• Residential address
• Date of birth
• Rental details, such as rent amount, payment history, and lease agreements
• Payment and financial information, including banking details if required for premium services

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information to improve the user experience, such as:
• Device information (IP address, browser type, operating system)
• Usage data (page visits, time spent on the platform, interactions with features)
• Location data (with your consent, we may collect geolocation information)

1.3 Third-Party Information

We may collect information from third parties such as:
• Your landlord or property manager, regarding your rent payments and rental history.
• Publicly available sources or data aggregators.

2. How We Use Your Information

We use your information to provide and enhance our services, specifically for:
• Account creation and management: To verify your identity and create your account.
• Rent tracking and reward distribution: To track your rent payments and provide you with relevant rewards.
• Communication: To send you important updates, notifications, and promotional offers.
• Improvement of services: To analyse user activity, monitor performance, and improve the platform's features.
• Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

Brike respects your privacy and only shares your information in the following circumstances:

3.1 Service Providers

We may share your personal information with third-party service providers who assist in operating the platform, including:
• Payment processors for premium services.
• Analytics providers to help us understand user behaviour and improve the platform.
• Cloud storage providers to securely store your data.

3.2 Landlords/Property Managers

With your consent, we may share information such as your rent payment history with your landlord or property manager.

3.3 Legal Obligations

We may disclose your personal information when required to comply with legal or regulatory requirements, such as responding to law enforcement requests or defending legal claims.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to this Privacy Policy.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, use, or disclosure. These include:
• Encryption of sensitive information.
• Secure storage of personal data.
• Regular security audits and monitoring.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

5.1 Access and Correction

You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

5.2 Deletion

You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

5.3 Data Portability

You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

5.4 Marketing Preferences

You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

5.5 Consent Withdrawal

You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. International Transfers

Brike does not transfer personal data between Australia and New Zealand. All data collected from users in Australia will remain within Australia, and all data collected from users in New Zealand will remain within New Zealand. We are committed to ensuring that your personal information is stored and processed in compliance with the local privacy laws of your respective country.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our platform and improve your experience. Cookies may store preferences, login details, and other personalised settings.

8.1 Types of Cookies We Use

• Essential cookies: Necessary for the basic functionality of the platform.
• Analytical cookies: Help us understand how users interact with the platform.
• Marketing cookies: Used to deliver relevant advertisements and measure the effectiveness of our campaigns.

8.2 Your Choices Regarding Cookies

You can control or delete cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the platform.

9. Children's Privacy

Brike's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website or through other communication channels. Your continued use of the platform after such changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
• Email: hello@brike.co
Address: Level 9/4 Williamson Ave, Ponsonby, Auckland, 1011 New Zealand

By using Brike, you acknowledge that you have read, understood, and agreed to this Privacy Policy.